The Smart Working Handbook is the authoritative summary guide to implementing a strategic and integrated approach to Smart Working. It has been used by thousands of people to support their workplace transformation projects.
The first edition was published in June 2011. We produced the updated second edition in 2015, with a launch at the Department for Business. Over the two editions, there have been around 25,000 downloads from Flexibility.co.uk and the sponsoring partners, in addition to the print run.
The Smart Working Handbook has not only been influential in the UK but has been downloaded by people from around the world.
Time however moves on. So it was time for a fully updated revised edition. It has updated information, new case studies and new material reflecting both evolving experience and the issues now taking centre stage in the post-Covid environment – in particular how to move beyond simple hybrid working and the binary home versus office debate, to achieve the many benefits of the “flexibility plus transformation” at the heart of Smart Working.
Aiming for Smart Working Maturity
The new edition of the Smart Working Handbook was launched at the Herman Miller London Showroom on December 5th. Author and workplace change specialist Andy Lake introduced the themes of the Handbook, which offers a practical route to achieving benefits across the Triple Bottom Line and a pathway to achieving ‘Smart Working Maturity’.
The new edition addresses the post-pandemic situation, and also outlines paths to smarter working practices for the too-often forgotten legions of hands-on and site-specific workers. Smart Working is not only about offices and knowledge workers.
The Handbook includes new case studies of organisations, drawn from different sectors, implementing various forms of Smart Working: Lloyds Banking Group, Grammarly, Airbnb, GCHQ and Merseyside Police.
About the author: Andy Lake
Andy has been researching and advising in the field of Flexible and Smart Working for nearly 30 years. His publications include Smart Flexibility (2013), It’s Work But Not As We Know It (2014) and his forthcoming book Beyond Hybrid Working (Routledge, 2024). Previous editions of the Smart Working Handbook have helped to steer the transformation programmes of many organisations across sectors. It also substantially underpins British Standards PAS 3000 (2015): Smart Working Code of Practice, for which Andy was the technical author.
