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3rd edition of the Smart Working Handbook to be launched

Join us for the launch of the 3rd edition of the Smart Working Handbook in London on December 5th.

The Smart Working Handbook is the authoritative summary guide to implementing a strategic and integrated approach to Smart Working. It has been used by thousands of people to support their workplace transformation projects.

The first edition was published in June 2011. We produced the updated second edition in 2015, with a launch at the Department for Business. Over the two editions, there have been around 25,000 downloads from and the sponsoring partners, in addition to the print run.

The Smart Working Handbook has not only been influential in the UK but has been downloaded by people from around the world.

Time however moves on. A fully updated revised edition is being launched in December 2023. This will have updated information, new case studies and new material reflecting both evolving experience and the issues now taking centre stage in the post-Covid environment – in particular how to move beyond simple hybrid working and the binary home versus office debate, to achieve the many benefits of the “flexibility plus transformation” at the heart of Smart Working.

Join us at the launch in London on 5th December


The new edition of the Smart Working Handbook will be launched at the Herman Miller London Showroom on December 5th. Workplace change specialist Andy Lake will introduce the themes of the Handbook, which offers a practical route to achieving benefits across the Triple Bottom Line and a pathway to achieving ‘Smart Working Maturity’. The new edition addresses the post-pandemic situation, and also outlines paths to smarter working practices for the too-often forgotten legions of hands-on and site-specific workers.

Theme: From Hybrid Working to Smart Working Maturity

Facilitator and Speaker: Andy Lake

Andy has been researching and advising in the field of Flexible and Smart Working for nearly 30 years. His publications include Smart Flexibility (2013), It’s Work But Not As We Know It (2014) and his forthcoming book Beyond Hybrid Working (Routledge, 2024). Previous editions of the Smart Working Handbook have helped to steer the transformation programmes of many organisations across sectors. It also substantially underpins British Standards PAS 3000 (2015): Smart Working Code of Practice, for which Andy was the technical author

  • 4pm – Arrival and networking
  • 5pm – Presentation from Andy Lake – Followed by Q&A with expert panel
  • 6pm – Drinks reception



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